Comments on: “3 email rule” improves communication immediately!

By: Andreea Elefteriu

Andreea Elefteriu — Wed, 01 Apr 2009 19:26:33 +0000

Thanks for the article! Is great and I totally agree the the direct contact is more productive and support better a relation.
But what are we doing with the managers trained to avoid the phone and work/communicate via e-mail for more efficiency(not long time ago was this “fashion”) and not necessary with them, but with their N-1 which will be “educated” to work in the same way?
And to be the evil’s advocate – what about the cutting the costs?

By: Abdullah Hajar

Abdullah Hajar — Mon, 30 Mar 2009 04:59:56 +0000

Thanks for the article. This is a great rule which is worth implementing. I sometimes find myself sucked into the game of cyber tennis. For now on, I’m gonna cut it short!

By: Elena Ilyin

Elena Ilyin — Sat, 28 Mar 2009 13:30:15 +0000

Cathy! This is so true! I think people try to substitute human communication amd abusing email.We could solve problems and exchange info in a more productive and faster way if we would pick the phone and call another person. Great topic and thank you.

By: Elizabeth Reynolds

Elizabeth Reynolds — Wed, 25 Mar 2009 22:57:34 +0000

What a great topic! If only everyone would abide by this rule! Not only does this promote a better team working enviornment and more acceptance in the workplace, but a much higher level of customer service as well.

By: lauriebartolo

lauriebartolo — Wed, 25 Mar 2009 04:09:59 +0000

Cathy, great post and I couldn’t agree more. Email has become a venue of choice for passive/aggressive exchanges. Another pet peeve: when you try to call the person who is emailing you so you can end the ridiculous email exchange and have a productive conversation, and you know they are sitting at their desk b/c they are still sending emails, but they won’t pick up the phone!